We regularly hear from customers that they do not receive order confirmations or an answer from us by email. This has to do with the fact that our .com email addresses are often blocked by spam filters. If you are waiting for an answer, please first check your spam folder.
As of March 5, Paypal has changed its Cost Refund Policy: when we (partially) refund a Paypal payment, we will deduct the initial Paypal fee as Paypal will not refund it to us either.
Transit times and shipping costs:
Many international flights have been canceled due to the Covid-19 pandemic; alternative routes are now flown in most international destinations. As a result, PostNL has significantly increased their prices of parcel shipments. Please allow for delays in all international destinations. If a fast delivery time is required, we can ship with DHL / Fedex / UPS. In that case, please contact us before placing your order.
Excl. Tax: €14.35 Incl. Tax: €17.36
Excl. Tax: €7.50 Incl. Tax: €9.08
Excl. Tax: €102.35 Incl. Tax: €123.84
Excl. Tax: €23.92 Incl. Tax: €28.94